About Us

Mail Order Outsourcing is a focused set of services from Orbital Marketing Services Group (established in 1972), providing access to extensive resources, industry-wide knowledge and best practice.  We’re already the trusted partner of many.

The Group consists of a number of businesses that provide effective communication, logistics and promotional solutions to a wide range of UK and international organisations via a continually evolving portfolio of physical and digital delivery services.  We have an ongoing investment programme, including advanced technology, and are financially robust - so we are secure partner for you.

Orbital has nine sites in the UK including our Customer Contact Centre in Ashford (Kent) and a 100,000 sq ft storage and fulfilment complex, centrally located in Rushden (Northamptonshire).

Orbital Marketing Services Group Limited is a wholly owned subsidiary of Menzies Distribution, part of the John Menzies plc. organisation whose divisions operate in distinct Business to Business sectors where success depends on providing an efficient, high quality, time critical service to their customers and partners.

We understand both sides of the mail order business as we have our own catalogue trading division (www.readicut.co.uk), acquired in 2011. 

Marketing communications

Services are delivered by Orbital Response’s specialist businesses - you’re dealing directly with experts.

Mail order oursourcingAbout Mail order outsourcingMail order outsourcing about us


Whilst we always respect client confidentiality, a visit to our Ashford contact centre or Rushden distribution complex will demonstrate the wide variety of activities being undertaken at any one time for household-name clients (and many others!).

Company registration details

Registered Company no: 01471252   

Place of Registration: England & Wales

2 World Business Centre Heathrow
Newall Road
London Heathrow Airport


Call us on 01233 214200 or fill out a Contact Form

Big enough to cope - small enough to care

Call now: 01233 214200

Contact Us