Customer Surveys

Customer SurveysGiving your customers a voice can provide great insight into their requirements and also give you a better understanding of the products that you are offering them.

In this digital age, providing an online questionnaire is a cost effective and efficient way of receiving feedback and working in conjunction with traditional paper questionnaires ensures full coverage of your audience.  At Orbital, we are able to offer all services from design to the final analysis on both online and hardcopy questionnaires.

 

Online

Our online survey tool is an easy and comprehensive way of getting feedback from your customers.  Each questionnaire can be hosted on a generic (non-branded) URL and designed with your own branding in mind.

Our Email Marketing team can email your customers a survey link and capture the results to an individual level so any follow-up marketing campaigns can be easily segmented based upon your survey results.

One of the major benefits of hosting your survey online is that the results are available immediately allowing you to see the results as each survey is completed.

Hardcopy

Our in-house designers, print and mailing capability provide a one-stop shop for creating, producing and analysing questionnaires on traditional media. Our Contact Centre handles the timely capturing of data

Results

Full analysis (exportable) of all data gathered including a report of any comments.

Call us on 01233 214200 or fill out a Contact Form.

Big enough to cope - small enough to care

Call now: 01233 214200

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